Responsible Gaming
Gaming Should Be Entertainment
At Vegas Hero, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be considered a way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and always set limits on what you spend.
Age Verification
You must be at least 18 years old to use Vegas Hero and participate in any gaming activities. This is a legal requirement in Great Britain. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under 18, please do not attempt to register or access our gaming services.
Warning Signs of Problem Gambling
Do you recognise any of these signs in your own gambling behaviour?
- Chasing losses by gambling with larger amounts to recover money lost
- Gambling for longer periods than intended
- Hiding gambling activities or lying about how much you spend
- Neglecting family, work, or other responsibilities due to gambling
- Borrowing money to gamble or pay gambling debts
- Feeling anxious, irritable, or restless when trying to cut down or stop
- Gambling to escape problems or cope with negative emotions
- Repeated failed attempts to control or stop gambling
- Relationships damaged due to gambling habits
- Financial difficulties caused by gambling
If you recognise any of these signs, it's important to seek help immediately.
Self-Help Tools Available
Vegas Hero offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a limit on how much you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Request permanent closure of your account if you wish to stop gaming
These tools are designed to help you play responsibly. We encourage you to use them as part of your gaming experience.
Support Organisations and Resources
If you are struggling with problem gambling, professional help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare: Free support and counselling for problem gamblers and their families. Visit www.gamcare.org.uk
- GamStop: The National Self-Exclusion Scheme for online gambling. Register across all participating operators. Visit www.gamstop.co.uk
- National Problem Gambling Clinic: Specialised NHS treatment service. Contact your GP for a referral
International Support
- Australia - Gambling Help Online: www.gamblinghelponline.org.au
- Canada - Responsible Gambling Council: www.responsiblegambling.org
- United States - National Council on Problem Gambling: www.ncpgambling.org
- Germany - Bundeszentrale für gesundheitliche Aufklärung: Information and support for problem gambling
If You Need Help
If you believe you may have a problem with gambling, please do not hesitate to reach out to one of the support organisations listed above. Help is available, and seeking support is a sign of strength, not weakness.
Remember: Problem gambling is treatable. With the right help and support, recovery is possible.
Contact GamCare today at 0808 8020 133 (free and confidential) or explore online support options at any time.